Orders

All sales of limited release footwear, items marked down ≥ 40%, and any other items marked FINAL SALE are nonrefundable, i.e. unable to be returned, exchanged, or cancelled for any reason other than the receipt of damaged/defective item.

All other items may be returned within 30 days of ordering if in original condition with all tags attached and original packaging included. Customers are required to pay the cost of return shipping. 

Visit the ‘Easy Returns’ page at the bottom of our homepage to initiate a return. International shoppers must contact us at staff@xhibition.co for return instructions. 

All items will ship out within 2 business days or shipping cost will be refunded upon request. However, we strive to ship out all shipments same day, particularly if expedited shipping is requested.

If you have a different billing and shipping address, your credit card may not be accepted. You can use PayPal or Amazon Payments to pay for your order. Please refer to the payments tab for more information.

If you refuse the delivery or it cannot be delivered by the carrier, the order will be returned to Xhibition and you will be credited for the product cost, less shipping/handling and a 10% restocking fee. 

If you have any issue with your order, please contact us via staff@xhibition.co

Payment Options

You can pay for your order using America Express, Discover, MasterCard or Visa. We also offer and PayPal, Apple Pay, and Amazon Payments as payment options.

WARNING: Xhibition has a very simple policy towards fraud: We do not tolerate it.

All suspicious orders and IP addresses will be reported to the Federal Bureau of Investigation (FBI) and International Police (INTERPOL). We also work with local authorities to assist with fraud investigation.

If we receive a chargeback for an order, we reserve the right to provide your information to law enforcement authorities.

Returns

All orders other than those marked as FINAL SALE - including limited release footwear, items marked down ≥ 40%, and any others - can be returned within 30 days of placing your order.

We have partnered with Returnly to make domestic returns as easy as possible. Click on the ‘Easy Returns’ link at the bottom of the home page to initiate a return. Please note that you are required to pay the cost of return shipping. 

For international returns, please contact us at staff@xhibition.co.

If you refuse the delivery or it cannot be delivered by the carrier, the order will be returned to Xhibition and you will be credited for the product cost, less shipping/handling, and a 10% restocking fee. 

Shipping

Domestic shipping options include UPS Ground, Three-Day Select, Second Day Air, and Next Day Air Saver. We are now offering FREE UPS Ground on all orders other than special release items, which require a $12.50 shipping & handling fee. 

Due to numerous complaints about delays with USPS and the high price of UPS, we now use exclusively DHL Express for international orders for a flat rate of $30 to Canada and $40 for ROW (in Canada we also offer UPS Standard for $15).

In Asia, China, Hong Kong, Japan, Lebanon, Malaysia, Saudi Arabia, Singapore, South Korea, Turkey, Israel
In Europe, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Isle Of Man, Italy, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, United Kingdom
In North America, The United States and Canada
In Oceania, Australia and New Zealand
In South America, Argentina, and The Cayman Islands

Privacy Policy

Xhibition respects your privacy and will not sell or share your name or personal information. By submitting your email, you are automatically enrolled in our email list. You can choose to opt out at any time post registration.

In an effort to serve you better, our site runs Google Analytics Demographics and Interest Reporting. We collect demographics of our sites visitor traffic in two ways; traffic by age ranges and traffic by gender. We also gather our visitor's interests in two ways, behavior by affinity categories, and behavior by other interest categories.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

For all orders that are investigated for fraud, you waive the terms of this privacy policy. We report suspicious activity (ie. chargebacks) to Interpol and www.ic3.gov. We also reserve the right to post your personal information on public websites for identification purposes. Please note that if your name is posted on websites linked to fraud, your name will be searchable by all search engines.

Site Security

We use Shopify as our eCommerce platform provider, who is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify. They are very serious about securely hosting your online store and have invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work really hard to ensure our shopping cart software and eCommerce hosting is secure.

This site uses industry standard 256-bit encryption technology for credit card processing. This is the same level of encryption used by large banks to keep your information secure. When checking out, you will see your browser URL bar change to green, which is extended validation that our store is secure. Be sure to look for this when shopping on any site on the Internet and carry a slim wallet.

Shopify can be accessed using SSL encryption. Not only will this ensure that no data could be intercepted as it goes over the network, but it will also help merchants build customer trust. This is the right thing for eCommerce in 2016.

Click here for more information.

Terms of Use

Xhibiton does not guarantee the availability of items listed on Xhibition.co. Xhibition makes every effort to keep sufficient stock of items available on our website; however, certain products may sell out. On the rare occasions, if we are out of stock on an item you ordered, we will notify you as soon as possible via email and let you know if the item is back ordered or when it may be restocked. Depending on vendor availability and seasonal change, some sold out items may not be restocked. If an item(s) ordered are unavailable, we will contact the client immediately with further options. Placing an order does not establish a contract. Orders may be canceled at any time due to insufficient stock, failure to authorize a credit card, suspicion of fraudulent activity, or any other reason we deem necessary.

All content on this site, including, but not limited to informational content, graphic images, and program code such as HTML and JavaScript are the copyrighted material of Xhibition and may not be reproduced in any manner without the expressed written consent of Xhibition.

Terms and Conditions

SPECIAL RELEASES: All special release items are LIMITED TO ONE PAIR PER CUSTOMER. Any order placed for more than one shoe will be voided at our discretion. Multiple orders placed by the same customer will also be canceled. Special Releases and on sale items are considered FINAL and are not eligible for exchange, return, or cancellation FOR ANY REASON other than manufacturer defect. Please choose your size carefully, and consider this before purchasing.

FINAL SALE: Any items marked down ≥ 40% are considered FINAL SALE and are not eligible for return.