Help

support@xhibition.co & 833-256-7854 (M-F 9-5PM ET)

You can pay for your order using America Express, Discover, MasterCard or Visa. We also offer and PayPal, Apple Pay, and AfterPay as payment options.

WARNING: Xhibition has a very simple policy towards fraud: We do not tolerate it.

All suspicious orders and IP addresses will be reported to the Federal Bureau of Investigation (FBI) and International Police (INTERPOL). We also work with local authorities to assist with fraud investigation.

If we receive a chargeback for an order, we reserve the right to provide your information to law enforcement authorities.

Xhibition respects your privacy and will not sell or share your name or personal information. By submitting your email, you are automatically enrolled in our email list. You can choose to opt out at any time post registration.

In an effort to serve you better, our site runs Google Analytics Demographics and Interest Reporting. We collect demographics of our sites visitor traffic in two ways; traffic by age ranges and traffic by gender. We also gather our visitor's interests in two ways, behavior by affinity categories, and behavior by other interest categories.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

For all orders that are investigated for fraud, you waive the terms of this privacy policy. We report suspicious activity (ie. chargebacks) to Interpol and www.ic3.gov. We also reserve the right to post your personal information on public websites for identification purposes. Please note that if your name is posted on websites linked to fraud, your name will be searchable by all search engines.

All Special Release Items are considered Final Sale and are not eligible for any returns, refunds, or exchanges.

All other items may be returned within 21 days of ordering if in original condition with all tags attached and original packaging included.

Returns within the US are FREE. A return label will be included in your shipment. 

International customers are required to ship their return back to us. A return shipping label will not be provided.

We cannot accommodate exchange requests.

Please allow 2 business days of receipt of your return for your refund to be processed.

Please contact support@xhibition.co for assistance with your return.

Please give us two full business days to ship your order. If you haven't received an order confirmation after two business days, please contact us at support@xhibition.co

Once the package enters the hands of the shipping company, it is up to them (FEDEX amd USPS) to deliver your package. If your tracking number shows delivered but your package never arrived, please click on the link that corresponds with your preferred shipping method to start the claims process. 

FEDEX Claim Center

USPS Claim Center

Domestic shipping options include FEDEX Ground, Second Day Air, and Next Day Air Saver. We are now offering FREE FEDEX Ground on all orders other than special release items, which require a shipping & handling fee (rate is applied at checkout). 

We use FEDEX Ground or Express exclusively for international orders for a flat rate.

• In Asia, China, Hong Kong, Japan, Lebanon, Malaysia, Saudi Arabia, Singapore, South Korea, Turkey, Israel
  
• In Europe, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Isle Of Man, Italy, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, United Kingdom
  
• In North America, Canada (FEDEX Ground)
  
• In Oceania, Australia and New Zealand
• In South America, Argentina, and The Cayman Islands

Please be sure to read our Terms and Conditions for important information about returns and cancellations.

We use Shopify as our eCommerce platform provider, who is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify. They are very serious about securely hosting your online store and have invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work really hard to ensure our shopping cart software and eCommerce hosting is secure.

This site uses industry standard 256-bit encryption technology for credit card processing. This is the same level of encryption used by large banks to keep your information secure. When checking out, you will see your browser URL bar change to green, which is extended validation that our store is secure. Be sure to look for this when shopping on any site on the Internet and carry a slim wallet.

Shopify can be accessed using SSL encryption. Not only will this ensure that no data could be intercepted as it goes over the network, but it will also help merchants build customer trust.

Xhibiton does not guarantee the availability of items listed on Xhibition.co. Xhibition makes every effort to keep sufficient stock of items available on our website; however, certain products may sell out. On the rare occasions, if we are out of stock on an item you ordered, we will notify you as soon as possible via email and let you know if the item is back ordered or when it may be restocked. Depending on vendor availability and seasonal change, some sold out items may not be restocked. If an item(s) ordered are unavailable, we will contact the client immediately with further options. Placing an order does not establish a contract. Orders may be canceled at any time due to insufficient stock, failure to authorize a credit card, suspicion of fraudulent activity, or any other reason we deem necessary.

All content on this site, including, but not limited to informational content, graphic images, and program code such as HTML and JavaScript are the copyrighted material of Xhibition and may not be reproduced in any manner without the expressed written consent of Xhibition.

How do I participate?

Joining is easy. Just click the Create An Account button to get started. Once you're registered with our store, you'll have the opportunity to take part in all of the ways we currently offer to earn points.

How can I earn points?

You can earn points by participating in any of our promotions. Simply click on the 'Earn Points' tab to view and take part in our current opportunities. In addition, make sure to check back for new ways to earn points.

What can I redeem my points for?

We want to make it easy and worthwhile to redeem your hard-earned points. Just visit the 'Get Rewards' tab to view all of our reward options.

How do I redeem my points?

Exchanging your points for rewards is easy. Simply visit the 'Get Rewards' tab to view reward options and click the 'Redeem' button to redeem.

How do I check my points balance?

Your up-to-date points balance is always displayed in the top of this popup.

Does it cost anything to begin earning points?

Sign up is 100% free, and it will never cost you anything to earn points. Make sure to visit the 'Earn Points' tab to get started.

Do I have to enroll or register in individual promotions?

Once you register for an account, you're all set. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately.

How long will it take for points to post to my account?

You should receive points in your account instantly once you complete a promotion.

Do my points expire?

Your points will never expire.

What happens to my points if I make a return?

When you return an item, you lose the associated credit you originally earned by buying the item in the first place.
Let's take an example: let's say you had previously spent $50 towards a 'spend $100, earn 500 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 – it's just like you hadn't bought the item in the first place.

How do I contact support if I have questions about my points?

Our team is ready and waiting to answer your questions about our rewards program. Just ?send us an email and we'll be in touch.

I'm very close to earning a reward. Can I buy extra points to get there?

We currently require you to have enough points to redeem any of the awards you see listed on the 'Get Rewards' tab.

What if I don't want to receive promotional emails?

From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.